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Support

Support

Orion Networks International, Inc. wishes the success of the implementation of its product at the customer base and partner network and to ensure that our customers and partners make the most out of our products. As part of this effort Orion Networks International, Inc. offers backup to partner’s support which include:

  • Pre Sale Support for partners and resellers
  • Post Sale Support for partners
  • Post Sales backup to partner support for end-user customers (through the partner)
  • Warranty and replacement of hardware
  • Software updates and upgrade

What you need to have when contacting Orion Networks Support

  • The serial number has to be covered by a valid Support & Maintenance contract
  • Your and your company details
  • The serial number of your product as printed on the label at the back of the unit.

To contact Orion Networks support:

USA: +1 512 865 7555
Web: www.orionnetworks.com
Email: support@orionnetworks.com